Junction provides seamless lab testing and wearable device data in a single integration to help healthcare providers scale personalized, predictive care. One API, nationwide lab networks, and built-in operational support – so you can focus on patient outcomes. Backed by Y Combinator.
About the role
Manage, coach, and develop a distributed Lab Operations team, supporting both individual contributors and team leadership as the organization grows Plan team capacity and staffing as order volume increases based on demand trends
What they're looking for
- People leadership: 5+ years hiring and managing operations teams through growth. You've coached people to become more independent, handled performance conversations, and built a team that doesn't rely on you for every decision
- Operational judgment: You've led teams that spend their day solving exception-heavy operational problems rather than simply following scripts. You're comfortable making decisions when situations don't fit neatly into a process
- Process improvement: You've built or significantly improved SOPs, SLAs, quality frameworks, or operational processes
- Distributed team management: You've managed people across multiple time zones and know how to build a team rhythm that keeps everyone aligned without constant oversight
- Customer and vendor management: You've handled direct vendor relationships in business-critical operations and are comfortable being the escalation point for customers
- Healthcare or operational experience: You've worked in healthcare operations, diagnostics, logistics, or another operational environment where accuracy matters
More about this role
Healthcare is in crisis and the people behind the results deserve better. With more and more data coming from wearables, lab tests, and patient–doctor interactions, we’re entering an era where data is abundant.
Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Our mission is simple but ambitious: use health data to unlock unprecedented insight into human health and disease.
If you're passionate about how technology can supercharge healthcare, you’ll fit right in.
Backed by Creandum, Point Nine, 20VC, YC , and leading angels, we’re working to solve one of the biggest challenges of our time: making healthcare personalized, proactive, and affordable. We’re already connecting millions and scaling fast.
You: An experienced startup operations leader who enjoys running teams that solve real operational problems every day. You're comfortable managing people, improving processes, and stepping into complex issues when things go wrong.
Us: A growing Lab Operations team responsible for keeping every lab order moving smoothly from order to result.
Every lab order that moves through...
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