Startups

Product Engineer, Support

Junction · EDT / EST (US East Coast only) · Remote

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About Junction

Junction provides seamless lab testing and wearable device data in a single integration to help healthcare providers scale personalized, predictive care. One API, nationwide lab networks, and built-in operational support – so you can focus on patient outcomes. Backed by Y Combinator.

About the role

Work with users from senior engineers to non-technical operators

What they're looking for

  • We're especially interested in candidates with an engineering background who've moved into a support or customer-facing technical role
  • You genuinely enjoy helping people. Unblocking customers gives you energy — support is something you take pride in
  • You’re mission-driven. Building technology that improves healthcare matters to you
  • You’re a technical problem solver. You like digging into complex issues, tracing through systems and thinking on your feet
  • You’re comfortable in startup environments. Things move quickly, not everything is defined, and you help bring clarity
  • You communicate clearly. You can explain technical things in a way that makes sense for whoever you’re speaking with
More about this role

Healthcare is in crisis and the people behind the results deserve better. With more and more data coming from wearables, lab tests, and patient–doctor interactions, we’re entering an era where data is abundant.

Junction is building the infrastructure layer for diagnostic healthcare, making patient data accessible, actionable, and automated across labs and devices. Our mission is simple but ambitious: use health data to unlock unprecedented insight into human health and disease.

If you're passionate about how technology can supercharge healthcare, you’ll fit right in.

Backed by Creandum, Point Nine, 20VC, YC , and leading angels, we’re working to solve one of the biggest challenges of our time: making healthcare personalized, proactive, and affordable. We’re already connecting millions and scaling fast.

Who you are: A support-first, customer-driven problem solver with strong technical instincts

Time zone: Eastern Time Zone

Junction powers modern healthcare companies through clean, reliable APIs. Our customers expect fast and accurate answers because they’re building patient-facing products that can’t break.

Customer obsessed: You like helping people unblock real problems

Technical...

Read the full posting on Junction's site ↗

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