Intelligent contracting is here. Juro empowers your team to agree and manage contracts end-to-end with flexible AI automation that lives where you live. Backed by USV.
About the role
Flexibility : We have office hubs in Boston (US) and London (UK) as well as no-office hubs in several European countries. We operate a choice-first work approach that lets you work fully remotely from Day One even if you’re near an office hub. For this role, we prioritise candidates who prefer to work from our Boston office at least ~2 days a week.
What they're looking for
- You’ve built 3+ years* of customer-facing experience at an AI or SaaS scale-up (Series A-D)
- You’ve engaged senior stakeholders, including Director level and above, holding credible, value-led conversations
- You’re confident consistently identifying and nurturing customer relationships across multiple accounts
- You’re known for strong discovery and problem solving skills, digging into what’s not working and taking action to move things forward proactively
- * What you did is more important than how long you did it. While this range is an orientation for you to understand the level of experience we’re looking for, we still want to hear from you if you think you have what it takes but don't quite meet this number
More about this role
View our much better version of this job spec on our careers page: https://juro.notion.site/us-csm
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Flexibility : We have office hubs in Boston (US) and London (UK) as well as no-office hubs in several European countries. We operate a choice-first work approach that lets you work fully remotely from Day One even if you’re near an office hub. For this role, we prioritise candidates who prefer to work from our Boston office at least ~2 days a week.
Interviews : 3 stages totalling around 2.5 hours over 2 weeks, incl. a home task.
Start date : As soon as you can start.
Reporting to : George Hughes, Head of Customer Success
More info : The FAQ below, juro.com/careers , our handbook or ask talent@juro.com anything.
Juro has big ambitions: to become the go-to platform for agreeing and managing contracts globally. And we'll need help doing it.
Legal tech is on the rise, with Goldman Sachs estimating that 44% of legal tasks can be automated with generative AI. With the brand we have built and the agility of early stage we are well placed to capture this opportunity.
2026 is a big growth year for Juro. Our customer base is growing fast, especially in the US, and more teams are relying on...
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