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About the role
Saudi Arabia is Justlife’s fastest-growing market — and this role keeps its promise to every customer. As an Operations Executive on our KSA Exclusive Supply & Fulfillment team, you own the engine that makes “a life without chores” real: making sure every booking is matched, every customer is served, and our fulfillment numbers climb week after week. When supply is tight or a customer is at risk, you are the person who spots it early and fixes it.
What they're looking for
- Fulfillment — drive fulfillment rate up by closing supply-demand gaps before they cost us a booking
- Utilization & efficiency — keep professional utilization healthy and reduce unfulfillment week over week
- Customer experience — resolve customer issues with empathy and speed so satisfaction scores keep rising
- Data you can trust — own clean, accurate reporting on utilization, unfulfillment, and quality so the team decides on facts, not guesses
- Proactive operations — run outbound calls to quality-grading standards and contribute to projects that make the operation faster and better
- Weeks 1–2: learn our tools, CRM, and fulfillment metrics, shadow the team and own your first daily reports
More about this role
Operations Executive — KSA
Exclusive Supply & Fulfillment · Business & Operations, Saudi Arabia · Remote, 6-day shift pattern
Saudi Arabia is Justlife’s fastest-growing market — and this role keeps its promise to every customer. As an Operations Executive on our KSA Exclusive Supply & Fulfillment team, you own the engine that makes “a life without chores” real: making sure every booking is matched, every customer is served, and our fulfillment numbers climb week after week. When supply is tight or a customer is at risk, you are the person who spots it early and fixes it.
If you like owning numbers, moving fast, and seeing the direct impact of your work on real customers, this is built for you.
What you’ll own (your outcomes)
- Fulfillment — drive fulfillment rate up by closing supply-demand gaps before they cost us a booking.
- Utilization & efficiency — keep professional utilization healthy and reduce unfulfillment week over week.
- Customer experience — resolve customer issues with empathy and speed so satisfaction scores keep rising.
- Data you can trust — own clean, accurate reporting on utilization, unfulfillment, and quality so the team decides on facts, not guesses.
-...
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