Backed by Index, Redpoint and USV.
About the role
As an Associate Onboarding Manager, you are a detail-oriented and proactive customer partner who is passionate about delivering a seamless onboarding experience. You are highly organized and thrive in structured environments, where you can manage timelines, execute repeatable processes, and ensure nothing falls through the cracks.
What they're looking for
- 1–3 years of experience in a customer-facing, operations, or support role
- Strong organizational, written, and verbal communication skills
- High attention to detail with the ability to manage multiple priorities
- Ability to follow structured processes while adapting to customer needs
- Aptitude for learning new products and subject matter
More about this role
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
Our Values
If this sounds like you, you’ll fit right in.
As an Associate Onboarding Manager, you are a detail-oriented and proactive customer partner who is passionate about delivering a seamless onboarding experience. You are highly organized and thrive in structured environments, where you can manage timelines, execute repeatable processes, and ensure nothing falls through the cracks.
You bring a service-first mindset to...
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