Backed by Sequoia, Y Combinator and a16z.
About the role
We're looking for a sharp, hungry Support Operations Intern to help us deliver exceptional customer experiences during a critical growth period. This role exists to ensure our users get fast, high-quality support so that our core team can focus on building the infrastructure and automation needed for our next phase of scale.
What they're looking for
- Genuine knowledge of prediction markets - ideally a Kalshi user - and fluency in trading concepts
- Grit: you're down to grind, you don't need hand-holding, and you take ownership of your queue
- Big-picture thinking paired with an obsession for small details - you understand why things matter, and you don't let things slip
- Strong written communication, you can explain complex financial or operational concepts clearly and quickly
- Good culture fit - low ego, high output, collaborative
More about this role
Kalshi has defined a new category: prediction markets. Kalshi allows people to trade on the outcome of any events and turn any question about the future into a financial asset. Kalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more.
We believe prediction markets have the potential to be the largest financial market because they turn anything into a financial position.
Our vision: well… build the largest financial market on the planet.
Our mission: bring more truth to the world through the power of markets.
Our culture is simple: we hire really talented people, work really hard, and enjoy the climb. We are looking for ambitious and exceptional people to join our (relatively small) team to help us build the next generation of financial markets.
We're looking for a sharp, hungry Support Operations Intern to help us deliver exceptional customer experiences during a critical growth period. This role exists to ensure our users get fast, high-quality support so that our core team...
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