Your firm's institutional knowledge: the proposals you've won, the client relationships you've built, the approaches that have worked. It should be driving every pursuit your team runs. For most AEC firms, it isn't. Backed by SignalFire.
About the role
We're looking for a Senior Customer Marketing & Growth Manager who thinks like a growth strategist, thrives in an early-stage startup environment, and is motivated by customer empathy. Reporting to the Director, Product Marketing, you'll partner directly with Customer Success to drive adoption, expansion, and renewal across our customer base. You'll be embedded within the CS team: close to the customer, fluent in the business metrics, and accountable to outcomes. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5–7 years in Customer Marketing , Product Marketing (segment-focused or product-focused), Lifecycle Marketing, or Go-to-Market Programs, with a track record of driving measurable business outcomes
- A builder’s mindset. You don't wait for someone to hand you a playbook. You write it, execute it, measure it, and improve it. You're motivated by autonomy and energized by accountability
- Demonstrated skill at influencing & collaborating cross-functionally. You know how to rally CS, Sales, SDRs, and Product around a shared goal without having direct authority over them. You make working with you feel easy and energizing
- Fluent with AI tools. You’ve taken a thoughtful approach to how you leverage AI, and it’s part of your daily workflows, and you're excited to help build the playbook for the future of customer marketing
More about this role
Kantiv, formerly Joist AI, is the pursuit intelligence platform built for Architecture, Engineering, and Construction firms. AEC firms run on proposals: every year, marketing teams spend thousands of hours hunting for content, pulling technical input out of busy engineers, and rebuilding institutional knowledge from scratch on every pursuit. Kantiv changes that. We connect a firm's expertise, project history, and client data into an intelligent system that gets smarter with every proposal the team runs. The result is a marketing team that stops scrambling and starts winning.
We were founded by people who came up through AEC marketing and know firsthand what it costs when talented teams spend their best hours on the grind instead of the strategy. That insider knowledge shapes everything we build and everything we take to market.
We launched under the name Joist AI in 2022 and rebranded to Kantiv in June 2026. We're at a formative moment: strong product, real customers including firms on the ENR 500 list, and a market that is moving fast. The next 18 months are about capturing it.
We're looking for a Senior Customer Marketing & Growth Manager who thinks like a growth strategist,...
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