Startups · AI

Forward Deployed Engineer (FDE)

Karumi · New York, NY, US / San Francisco, CA, US · On-site

← All jobs
About Karumi

The Waymo of Personalized demos. Backed by Y Combinator.

About the role

Karumi is building a world where software explains and sells itself. We build AI agents that interact with real products in real time—joining video calls with prospects, navigating a product in a real browser, and delivering the “aha moment” instantly. We’re hiring a Forward Deployed Engineer (FDE) to own end-to-end customer rollouts of Karumi: configuring, deploying, and operating our AI agent in real customer environments.

What they're looking for

  • 1–3 years in Forward Deployed / Implementation Engineering, QA/testing, or solutions engineering
  • Engineering mindset: you enjoy debugging systems, finding root causes, and optimizing how things work
  • Strong attention to detail and a quality-first approach
  • Empathy for users and ability to translate real-world issues into clear product feedback
  • BS/MS in CS/Engineering/STEM (or equivalent practical experience)
  • Scripting, automation, or coding experience or willingness to learn
More about this role

Karumi is building a world where software explains and sells itself. We build AI agents that interact with real products in real time—joining video calls with prospects, navigating a product in a real browser, and delivering the “aha moment” instantly.

We’re hiring a Forward Deployed Engineer (FDE) to own end-to-end customer rollouts of Karumi: configuring, deploying, and operating our AI agent in real customer environments.

This is a hands-on, high-ownership role for someone early in their career with strong technical instincts who enjoys troubleshooting and wants deep exposure to how modern AI products get implemented and operated in production.

  • Roll out Karumi for new customers: setup, configuration, validation, and ongoing maintenance
  • Perform QA and troubleshooting to ensure reliability and a great end-user experience
  • Adapt Karumi to different customer workflows, UIs, and edge cases
  • Use lightweight scripting/automation to improve internal implementation tools and reduce manual work
  • Capture product feedback from hands-on deployments and customer interactions; communicate insights to product/engineering
  • Help define best practices for implementing and operating Karumi...

Read the full posting on Karumi's site ↗

Operations

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.