The Waymo of Personalized demos. Backed by Y Combinator.
About the role
Karumi is building a world where software explains and sells itself. We build AI agents that interact with real products in real time—joining video calls with prospects, navigating a product in a real browser, and delivering the “aha moment” instantly. We’re hiring a Forward Deployed Engineer (FDE) to own end-to-end customer rollouts of Karumi: configuring, deploying, and operating our AI agent in real customer environments.
What they're looking for
- 1–3 years in Forward Deployed / Implementation Engineering, QA/testing, or solutions engineering
- Engineering mindset: you enjoy debugging systems, finding root causes, and optimizing how things work
- Strong attention to detail and a quality-first approach
- Empathy for users and ability to translate real-world issues into clear product feedback
- BS/MS in CS/Engineering/STEM (or equivalent practical experience)
- Scripting, automation, or coding experience or willingness to learn
More about this role
Karumi is building a world where software explains and sells itself. We build AI agents that interact with real products in real time—joining video calls with prospects, navigating a product in a real browser, and delivering the “aha moment” instantly.
We’re hiring a Forward Deployed Engineer (FDE) to own end-to-end customer rollouts of Karumi: configuring, deploying, and operating our AI agent in real customer environments.
This is a hands-on, high-ownership role for someone early in their career with strong technical instincts who enjoys troubleshooting and wants deep exposure to how modern AI products get implemented and operated in production.
- Roll out Karumi for new customers: setup, configuration, validation, and ongoing maintenance
- Perform QA and troubleshooting to ensure reliability and a great end-user experience
- Adapt Karumi to different customer workflows, UIs, and edge cases
- Use lightweight scripting/automation to improve internal implementation tools and reduce manual work
- Capture product feedback from hands-on deployments and customer interactions; communicate insights to product/engineering
- Help define best practices for implementing and operating Karumi...
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