Backed by Insight.
About the role
Kaseya is seeking a customer-focused Technical Account Manager (TAM) to help customers maximize the value of our IT management and cybersecurity solutions. In this role, you will serve as a trusted technical advisor, partnering with customers to drive successful product adoption, optimize their environments, and ensure they achieve their desired business outcomes.
What they're looking for
- 3–5 years of experience in a Technical Account Manager, Customer Success Engineer, Solutions Consultant, or similar customer-facing technical role
- Experience managing strategic customer relationships and driving technical issues to successful resolution
- Experience conducting Technical Account Reviews (TARs) or Business Reviews for SaaS or technology customers
- Strong presentation, communication, and relationship-building skills
- Proven ability to identify customer growth opportunities and collaborate with Sales teams
- Experience with enterprise software implementation, onboarding, or technical consulting
More about this role
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners , a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career -...
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