Keeper is the unified control plane for privileged access, secrets, remote connections, endpoints and databases in a single zero-trust platform. Backed by Insight.
About the role
The Senior Director of Enterprise Account Management will report to the Senior Vice President of Global Customer Success and work in tandem with other global CSM leaders. This role will be responsible for leading Keeper’s enterprise account management organization, with a focus on driving revenue retention, expansion, renewals, upsell, and long-term customer growth.
What they're looking for
- 7+ years of progressive experience in enterprise SaaS sales, account management, customer expansion, or revenue leadership, with a proven track record of exceeding revenue retention and expansion targets
- Experience selling or expanding privileged access management, identity and access management, cybersecurity, or adjacent enterprise technology solutions in the enterprise market
- Proven ability to develop and execute strategic account management plans and implement enterprise renewal, expansion, and customer growth best practices at scale
- People management experience and a passion for attracting, developing, coaching, and retaining high-performing account management talent
- Demonstrated success leading teams responsible for enterprise renewals, upsell, cross-sell, account growth, and customer retention
- Strong knowledge of SaaS account management processes, renewal motions, expansion strategies, CRM systems, and forecasting best practices, Salesforce experience preferred
More about this role
Keeper Security is hiring a Senior Director of Enterprise Account Management to drive revenue retention, customer expansion, and long-term account growth within Keeper’s enterprise customer base. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates in national locations.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for leading Keeper’s enterprise account management strategy.
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys,...
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