Keyfactor helps organizations secure machine identities, cryptography, and AI systems with trust infrastructure that enables digital trust, crypto-agility, and quantum readiness. Backed by Insight.
About the role
• Define and lead Keyfactor's customer marketing strategy across adoption, retention, expansion, and advocacy, building a connected program calendar the business can plan against. • Drive awareness and adoption across the installed base, helping customers discover and use the capabilities they own and the solutions they have not yet adopted, in partnership with Customer Success and Product Marketing.
What they're looking for
- • 8+ years in B2B enterprise marketing, with significant leadership of customer marketing, lifecycle, advocacy, or community programs
- • Proven success building retention and expansion programs in a sales-led enterprise motion, with clear measurement of revenue impact
- • Experience standing up or running customer advisory boards, executive engagement programs, or flagship customer events
- • Track record building advocacy, reference, and referral programs that supply sales, marketing, and analyst relations
- • Strong command of CRM and marketing automation data, with the ability to segment an installed base, run campaigns against it, and measure what happened
- • Experience leading and developing marketing teams, and partnering closely with Customer Success, Sales, Product, and Marketing
More about this role
Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world's largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you're looking for work that matters and a team that brings out your best, we hope you'll trust your future with Keyfactor!
Title: Director, Customer Marketing
Experience: Director
Job Function: Marketing
Industry: Computer & Network Security
The fastest revenue Keyfactor will ever win comes from the customers we have already won. As enterprises consolidate their machine identity and cryptography investments onto fewer platforms, the companies that grow are the ones whose customers realize value, renew, expand, and advocate. Keyfactor is investing in exactly that and we are looking for a Director of Customer Marketing to lead it.
Reporting to the Vice President of Product & Customer Marketing, this role owns how Keyfactor engages and...
Browse similar: Startup jobs · Remote jobs