Known is your pocket matchmaker: a swipeless dating app that gets to know you first, makes one considered introduction at a time, and helps plan the date. Backed by Pear VC.
About the role
We are hiring a Senior Workplace Technology Engineer to own our Atlassian environment and run the SaaS and identity platforms our employees depend on every day. Jira Service Management sits at the center of this role. You will design, build, and maintain the service desks, workflows, and automation that route work across the company, and you will manage the identity layer in Entra ID that controls who gets access to what.
What they're looking for
- 5+ years administering the Atlassian suite, with deep hands-on experience in Jira Service Management (service desk setup, complex workflows, SLAs, and automation)
- Entra ID administration experience: conditional access, groups, app registrations, and identity governance
- Strong knowledge of SCIM provisioning and how identity flows into SaaS applications
- Experience administering several of the following: Slack, Google Workspace, Microsoft 365, Jamf, Zoom, Lumos
- Comfort building automation. Experience with N8N, scripting, or AI tools like Claude is a strong plus
- Strong documentation skills
More about this role
Known is a modern marketing company engineered for the unprecedented opportunities and challenges facing marketers today. We are about 200+ people strong, pairing PhD data scientists with award-winning creatives, strategists, engineers and expert research teams to produce some of the most innovative and cutting-edge creative work in culture. We believe that when creative truly collaborates with science, strategy, and technology, amazing things can happen.
Ad Age touted that “Known may be the ultimate example of a full-service agency,” and honored us with two prestigious recognitions this year: #3 on The A-List as one of the top agencies in the world, and Ad Age’s Data & Insights Agency of the year for the second year in a row . Without our incredible partnerships with our clients, spanning across the leading brands in finance, technology, entertainment, media, CPG, real estate, and many other categories, honors like this could not be possible, and also have helped us earn additional awards and recognitions over the years like: Emmys, Clios Entertainment and Sports Awards, Effies, Cannes Lions Awards, ProMax Agency of the Year, and Digiday’s Most Innovative Media Agency to name a...
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