Backed by Index, NEA and a16z.
About the role
We are seeking a Forward Deployed Engineer (FDE) to join Kong’s growing Professional Services organization. This is a highly strategic, customer-facing engineering role focused on helping enterprise customers accelerate adoption of Kong’s API and AI Connectivity platform through hands-on implementation, automation, migration tooling, and solution engineering.
What they're looking for
- 8+ years in customer-facing engineering, platform engineering, professional services, site reliability engineering, or software engineering roles
- Strong hands-on software engineering and implementation experience
- Experience with API gateways, API management, integrations, or distributed systems platforms
- Strong Kubernetes and cloud-native infrastructure expertise
- Experience building automation frameworks, deployment tooling, CI/CD pipelines, or migration tooling
- Strong proficiency in Linux, networking, cloud infrastructure, and DevOps practices
More about this role
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
We are seeking a Forward Deployed Engineer (FDE) to join Kong’s growing Professional Services organization. This is a highly strategic, customer-facing engineering role focused on helping enterprise customers accelerate adoption of Kong’s API and AI Connectivity platform through hands-on implementation, automation, migration tooling, and solution engineering.
As an FDE, you will work directly alongside customer engineering teams to solve complex technical challenges, accelerate migrations, build reusable automation, and deliver production-grade solutions in real-world enterprise environments. You will operate at the intersection of software engineering, architecture, platform engineering, and customer delivery.
This role is ideal for engineers who enjoy building, coding, solving ambiguous problems, and working directly with customers on mission-critical initiatives involving APIs, AI gateways, service connectivity, modernization,...
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