Backed by Index, NEA and a16z.
About the role
Kong's IT team is standing up a new capability: a small, specialized group that goes directly into business functions and builds AI into how work gets done. We call them AI Enablement Specialists — and we're looking for a senior practitioner to help lead that effort.
What they're looking for
- Hands-on experience with AI development platforms and tools such as Claude, Claude Code, MCPs, LLM APIs, custom agent frameworks, or workflow automation platforms
- Background in change management, organizational development, or a large-scale rollout that required bringing skeptical stakeholders along
- Experience in consulting, solutions engineering, or a client-facing technical role where you had to earn trust and deliver results quickly
- Familiarity with the enterprise SaaS tools Kong runs on: Okta, Slack, Google Workspace, Salesforce, Jira, or Freshservice
- Experience creating internal toolkits, playbooks, or training programs that outlived your involvement and were adopted at scale
- Familiarity with Kong Konnect, Kong Gateway, or API management concepts — understanding how APIs and AI models connect will help you build smarter tools
More about this role
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Kong's IT team is standing up a new capability: a small, specialized group that goes directly into business functions and builds AI into how work gets done. We call them AI Enablement Specialists — and we're looking for a senior practitioner to help lead that effort.
This isn't an advisory role. You'll be hands-on with the teams you support, building tools that solve real problems and helping people develop new skills they'll carry forward. The scope is company-wide — Sales, Marketing, Finance, HR, Legal, Customer Success, and beyond. You'll have the autonomy to prioritize where your time creates the most value, and the backing of IT leadership to get things done.
If you've already done this kind of work — transforming how people and teams operate through AI — and you're looking for an environment where you can do it at scale with real ownership, this is the role.
Spend time inside business teams to understand how they actually...
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