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Principal, Business Operations - Pro

Kraken · United States · Remote

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About Kraken

Own the power of your money with Kraken. Trade crypto, stocks, futures, staking and more. Trusted by millions worldwide since 2011. Get started today.

About the role

Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities. Lead and deliver cross-functional projects that don’t fit neatly into a single team but are critical to Pro’s success.

What they're looking for

  • 5–7 years in BizOps, Product Ops, Strategy, Consulting, or similar high-leverage roles with measurable impact
  • Strong project management skills — you can bring structure to ambiguity and drive initiatives from 0 → 1
  • Comfortable with data: you can interpret dashboards, KPIs, and financial/operational metrics to drive insight
  • Excellent communicator who can adapt across audiences — from execs to cross-functional ICs
  • Highly organized, detail-driven, and biased toward follow-through and execution
  • Self-starter who doesn’t wait for instructions — you create the roadmap when one doesn’t exist
More about this role

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.

Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.

Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities.

Lead and deliver cross-functional projects that don’t fit neatly into a single team but are critical to Pro’s success.

Support leadership in decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early.

Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives.

Partner with leadership to scope and stand up new initiatives...

Read the full posting on Kraken's site ↗

Business Expansion

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