Own the power of your money with Kraken. Trade crypto, stocks, futures, staking and more. Trusted by millions worldwide since 2011. Get started today.
About the role
Own the onboarding experience for Kraken Pro globally, end to end - from first landing through a client's first trade Constantly assess the funnel: identify what's working, what's not, and drive continuous UX improvement
What they're looking for
- 4+ years of product management experience, with a strong track record in onboarding, activation, or growth-oriented UX work
- Sharp product sense for user experience - able to spot friction, simplify complex flows, and design for trust and excitement
- Strong data fluency: comfortable defining success metrics, analyzing funnels, and turning data into prioritized action
- Excellent written and verbal communication - able to bring stakeholders along with clear narratives and numbers
- A customer-first instinct - genuinely curious about who the user is and what would make them excited to trade
- Fluent working with AI tools day to day — using them to analyze data, personalize experiences, and speed up how you work as a PM
More about this role
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Pro team is responsible for Kraken Pro’s web and mobile trading experiences across spot and futures markets.
Own the onboarding experience for Kraken Pro globally, end to end - from first landing through a client's first trade
Constantly assess the funnel: identify what's working, what's not, and drive continuous UX improvement
Deeply understand the Pro customer: who they are, what they need most in their first days, how to talk to them, and what gets them excited to trade
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