Laurel is the AI timekeeping platform for law, accounting & consulting firms—auto-capturing billable work and turning time into profit. Trusted by EY. Backed by IVP.
About the role
We're looking for a technically skilled Implementation Engineer to support our clients' ongoing technical operations and critical system transitions. In this role, you'll work alongside our Principal Partner Engineers to ensure seamless integrations between Laurel and client Practice Management Systems (PMS), ERP platforms, and other business-critical systems, resolve complex technical issues, and guide clients through high-stakes system migrations.
What they're looking for
- 3-5 years of technical experience in integration engineering, DevOps, technical support, or similar role
- Strong troubleshooting skills : Ability to trace data flow across multiple systems and identify where things break
- API and database experience : Comfortable working with REST APIs, SQL queries, and database concepts
- Integration platforms : Experience with iPaaS tools (Boomi, MuleSoft, or Zapier similar)
- System monitoring : Familiarity with alerting systems, log analysis, and proactive monitoring
- Client-facing communication : Ability to explain technical concepts to non-technical stakeholders and manage expectations during incidents
More about this role
Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Aprio, Crowell & Moring, and Frost Brown Todd, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform.
Our team comprises top talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you.
We're looking for a...
Browse similar: AI jobs · AI startup jobs · Startup jobs · Remote jobs