About LEGALON TECHNOLOGIES, INC. LegalOn is a global leader in AI for in-house legal teams, helping corporate counsel guide, govern, and grow their businesses with speed and sound judgment. Backed by SoftBank VF.
About the role
As a Customer Success Manager / Legal Operations Specialist for our Governance product (Fides), you will work closely with our enterprise and financial institution (asset managers, private equity, …) clients to help them adopt and fully capture the value of our platform. You will lead the onboarding and initial setup for new customers, support initial setup, and manage the relation with clients as they ensure successful adoption of the Fides platform.
What they're looking for
- Licensed attorney in one or more US jurisdiction
- Strong understanding of corporate law, entity management, governance documents, and regulatory frameworks
- 1 to 2 years of of client facing experience in a fast-paced environment such as BigLaw, Big Four, financial institutions, or a related field
- Ability to interpret complex corporate structures and translate them into scalable workflows within the platform
- Experience working directly with clients, LegalTech or SaaS experience is a strong plus
- Strong project management skills with the ability to manage multiple onboardings and client relationships in parallel
More about this role
About the role
As a Customer Success Manager / Legal Operations Specialist for our Governance product (Fides), you will work closely with our enterprise and financial institution (asset managers, private equity, …) clients to help them adopt and fully capture the value of our platform. You will lead the onboarding and initial setup for new customers, support initial setup, and manage the relation with clients as they ensure successful adoption of the Fides platform. Leveraging your legal expertise and understanding of corporate law, you will work closely with in-house legal teams - most often General Counsel, Corporate Secretaries, and their supporting teams - you will help clients accurately map governance data, optimize workflows, and unlock the full value of our platform. You will collaborate with our global Customer Success, Product, and Sales teams to deliver a seamless client experience, expand client relationships, and contribute to the growth of our Governance business.
What you'll do
Responsibilities
Legal Advisory and Governance Expertise
- Serve as a knowledgeable point of contact for clients on corporate law and governance workflows.
- Interpret and extract legally...
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