Startups · AI

Senior Customer Content Strategist

Legora · New York City · On-site

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About Legora

Legora is the collaborative AI powering lawyers to review and research faster, draft smarter, and advise with precision. Legora adapts to your ways of working, unlocking team and machine collaboration at scale. Backed by Accel, Bessemer and General Catalyst.

About the role

We are looking for a Senior Customer Content Strategist to scale how Legora's customers tell their own story — on-camera first, and in every other format after that. This role will be focused on the US market, but will contribute to a global customer storytelling program.

What they're looking for

  • You are excellent with customers. Senior professionals trust you quickly, and you make being filmed feel easy
  • You have excellent judgement and taste. You understand what makes a story strong, compelling, and exciting for both Legora and the customer
  • You are organized and persistent. Customer content dies in approvals queues, and you keep things moving without becoming a nuisance
  • You are commercially oriented. You know which stories are needed to land a deal, renewal, or expansion opportunity - and you build the program around that, not around what is easiest to capture
  • Experience. 5+ years in customer marketing, customer content, brand video or content production, ideally in B2B, SaaS or professional services
  • Video production. Demonstrable hands-on video experience across the full process from concept, direction, production management and post, with a reel or portfolio to show for it
More about this role

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.

1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR , with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview.

We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

Joining Legora means three things.

We lean in: ownership over titles, outcomes over intentions.

We fight for excellence: high standards, direct, ego-free feedback.

We grow together: as a team and with our customers.

Mission before...

Read the full posting on Legora's site ↗

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