Backed by Battery.
About the role
This is a builder role and a manager role. You’ll spend your days in Salesforce, in Gong, and in Claude — designing systems and shipping them, not only running a team or maintaining a process someone else defined. Most of the infrastructure doesn’t exist yet. You’ll design it, build it, own it, and prove it works before anyone else has to adopt it.
What they're looking for
- 6+ years in RevOps, GTM engineering, or sales strategy at high-growth B2B SaaS/AI — ideally through the $20M–$100M ARR scaling phase
- Hands-on builder. You’ve personally built forecasts, routing logic, deal-desk rules, dashboards, or GTM automations — not just directed a team that did
- Deep, working fluency in Salesforce and Gong, strong analytical and systems-design instincts
- A bias toward shipping and finishing: you scope tightly, deliver, and close the loop rather than leaving projects at 80%
- Comfort building with AI tooling (Claude, agents, LLM-driven workflows) as a core part of the stack, not a novelty
- Able to influence a tenured, change-resistant seller base by proving value first, then driving adoption
More about this role
Level AI is building the LLM-native platform for customer experience. We process 100% of contact center interactions in real time to power automated QA, real-time agent assist, Voice of the Customer, and voice/chat AI agents — used by companies like Affirm, Penske, Carta, and OpenTable. We’re Series C, scaling fast, and rebuilding our GTM engine to match the ambition of the product.
This is a builder role and a manager role. You’ll spend your days in Salesforce, in Gong, and in Claude — designing systems and shipping them, not only running a team or maintaining a process someone else defined. Most of the infrastructure doesn’t exist yet. You’ll design it, build it, own it, and prove it works before anyone else has to adopt it.
If you’re energized by a blank canvas and shipping real systems — and you’ve built one, ideally with AI in the loop — we want to talk. If you’ve only maintained a machine someone else built, this isn’t the fit.
A simplified, high-accuracy forecast off two sources only — Gong + Salesforce — on a MEDDICC-based commit/best-case structure with a +/-5% accuracy target and a weekly CRO cadence.
The deal desk: pricing guardrails, discount authority, and quote...
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