Liberate is the AI-powered System of Action for Insurance. Handle 100% of calls 24/7, automate claims, and deliver 5-star service with zero wait times. Backed by Battery and Redpoint.
About the role
We're hiring a founding Deployment Strategist to own the relationship with our largest customers and make sure they get real value from Liberate. Think of it as a customer success role with a builder's mandate. You'll join during the sales cycle to define the outcomes a customer wants and the value we'll deliver, then stay with them through go-live and beyond, driving continuous value delivery, proving impact, and finding the next place we can help.
What they're looking for
- High EQ. You read people and rooms well, and you build trust quickly at every level of an organization
- Presence with clients and real relationship acumen. Executives take your calls and frontline teams want to work with you
- Value-oriented. You anchor everything to the outcome the customer is trying to reach and can quantify it
- Strong project management skills. You can execute, manage timelines and dependencies, and drive steady progress across teams
- Technical acumen. You can translate between business needs and what's technically possible, and hold your own with engineers
- Strong at stakeholder alignment, internal and external. You keep customers, product, and engineering pointed in the same direction
More about this role
Liberate builds AI agents that automate manual work for the $2.7 trillion insurance industry. We started with voice, the hardest and most valuable channel in insurance, and we're expanding into full workflow automation across sales, servicing, and claims. The long-term goal is reasoning agents that can handle the full range of carrier and broker operations. We've raised $82M to date, including a $50M Series B in October 2025, backed by top-tier venture firms.
Today our agents run millions of automated transactions a month across enterprise carriers, brokers, and agencies, resolving calls, emails, and SMS end-to-end and writing back to the core systems of record. These are not chatbots that deflect, but true AI agents that complete the transaction and hand off to a human with full context when the need arises. We're insurance people building AI, and that operator DNA is why customers trust us with their highest-volume operations.
We're hiring a founding Deployment Strategist to own the relationship with our largest customers and make sure they get real value from Liberate. Think of it as a customer success role with a builder's mandate. You'll join during the sales cycle to define...
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