Startups · AI

Machine Learning Sales Engineer(Customer facing)

Lightning AI · New York, New York, United States · On-site

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About Lightning AI

From the PyTorch Lightning creators. Own your AI, don. Backed by Index.

About the role

As a customer-facing Machine Learning Solutions Engineer, you will serve as a key technical partner to our go-to-market organization, translating complex customer requirements into scalable AI and machine learning solutions on the Lightning AI platform. You will lead technical discovery, product demonstrations, proof-of-concepts, and post-sales engagements, helping customers successfully evaluate, deploy, and expand their use of the platform.

What they're looking for

  • 5-7 years in solutions engineering, sales engineering, field engineering, technical pre-sales, ML infrastructure, or related technical leadership roles
  • Deep understanding of complex technical selling, enterprise evaluation cycles, POCs, executive alignment, and cross-functional deal execution
  • Credibility with technical buyers and the ability to simplify AI, infrastructure, platform, and architecture concepts for senior business stakeholders
  • Experience partnering closely with Sales, Product, Engineering, Customer Success, Partnerships, Marketing, and Revenue Operations
  • Strong talent judgment and a track record of hiring, coaching, and developing technical field leaders
  • A high-accountability operating style with strong forecasting discipline, field inspection, and customer follow-through
More about this role

Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction.

Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.

We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.

The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:

  • Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.
  • Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company...

Read the full posting on Lightning AI's site ↗

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