From the PyTorch Lightning creators. Own your AI, don. Backed by Index.
About the role
You will serve as the first line of technical response — analyzing telemetry signals, diagnosing system anomalies, and troubleshooting Linux and network-layer issues before escalating with clear, actionable findings. You will operate with a high degree of independence, applying sound judgment in situations that often extend beyond predefined runbooks. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Hands-on Linux experience including command-line proficiency and system log analysis
- Practical understanding of networking concepts: TCP/IP, DNS, routing, and diagnostic tools (ping, traceroute, netstat, tcpdump)
- Ability to independently diagnose technical issues and exercise sound judgment in ambiguous situations
- Clear, precise communication skills with strong technical documentation ability
- Availability to work overnight and rotating shifts in a 24/7 environment
- Experience with Grafana, Datadog, or Prometheus
More about this role
Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems—designed to take ideas from research to production with less friction.
Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.
We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.
The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:
- Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.
- Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company...
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