Lightship is an all-electric RV manufacturer, designer, and producer of an aerodynamic, battery-powered trailer for the electric age. Backed by Prelude Ventures.
About the role
Serve as the primary technical support resource for our customer fleet, diagnosing and resolving complex issues with our all-electric RV systems Travel to provide on-site customer support across various US locations
What they're looking for
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related technical field, or equivalent practical experience
- 3+ years of experience in a technical role, preferably with electric vehicles, RVs, or complex electromechanical systems
- Hands-on experience with electromechanical test equipment and tools
- Excellent problem solving skills with the ability to troubleshoot complex, multidisciplinary issues with little or no oversight
- Strong communication and documentation skills with the ability to explain technical concepts and issues to a wide audience from engineering leaders to customers and non-technical staff
- Willingness and ability to travel extensively (up to 70-80%) for the first 6-12 months, with ongoing travel requirements thereafter. Expect travel to decrease to 30-40% as service organization and network scales
More about this role
Overview
Lightship is the first American all-electric recreational vehicle manufacturer currently developing an aerodynamic, battery-powered trailer for the electric age. As the macro transition to an all-electric transportation ecosystem accelerates, Lightship is bringing the increased convenience and superior performance that electrification offers to a pastime enjoyed by over 11 million American families.
Honoring Diverse Perspectives
Lightship is committed to hiring and developing top talent from diverse backgrounds. We believe representing and supporting diverse groups is key to the success of our team members, customers, shareholders and the achievement of our mission and vision. We operate in a collaborative environment with a flat organizational structure and expect a high degree of integrity, autonomy and creativity from all members of the team.
About the Role
As Field Service Engineer at Lightship, you will play a critical role in supporting our groundbreaking all-electric RV trailer fleet. Reporting to the Director of Service within our Operations organization, you'll serve as the primary technical resource for our customers while helping to build our service...
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