Backed by Fin Capital.
About the role
Execute account enablement plans that take enterprise customers from initial rollout to broad usage, aiming for concrete outcomes, such as, driving weekly active usage from 20% to 70%+ within 90 days. Track user activation, feature adoption, and retention across assigned accounts to ensure deep, sustained product value. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 6+ years in customer success, solutions consulting, technical enablement, or customer-facing GTM roles within B2B SaaS
- Hands-on experience using AI tools, designing prompts, and building AI assistants in real-world workflows
- Proven experience guiding customer IT and security teams through basic technical setups, such as data source connections and SSO integrations
- Demonstrated ability to build, launch, or scale customer enablement, training, or partner certification programs
- Exceptional communication and facilitation skills, with a track record of building enthusiasm and explaining emerging technology to non-technical audiences
- Strong business acumen and experience owning outcomes tied to account adoption, retention, and revenue expansion in enterprise or mid-market segments
More about this role
Liminal is the way regulated enterprises securely leverage generative AI. Liminal’s AI security, governance, and enablement platform gives customers the powerful workflow productivity tools they want to safely maximize the value of generative AI anywhere they work, while providing unparalleled data protection, administration, and observability capabilities. Visit our website at www.liminal.ai to hear from our customers Delta Dental and Northern Arizona Healthcare.
Liminal is looking for a founding Applied AI Enablement Lead to turn secure AI access into everyday business value for our customers. Our platform gives regulated enterprises secure, governed access to leading AI models. But buying a platform and changing how people work are two very different things. This role exists to close that gap.
You will build and lead our customer enablement function, serving as our primary AI cheerleader, educator, and trusted advisor. You will be the person who turns a skeptical compliance officer or hesitant knowledge worker into an enthusiastic AI advocate. You will teach non-technical employees how to use AI in their daily work, guide technical teams through essential integrations (like...
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