Customer research conducted, analyzed, and summarized by AI. Backed by Sequoia, AI Grant and Pear VC.
About the role
Own Listen’s communications strategy across media relations, executive communications, company announcements, employer brand, and core company narrative. Develop Listen’s key narratives, talking points, and stories we use with press, customers, candidates, analysts, investors, and internal teams.
What they're looking for
- You are an excellent storyteller with strong instincts for what makes something newsworthy, credible, and memorable
- You have real communications experience, ideally in B2B SaaS, tech, AI, enterprise software, or a high-growth startup environment
- You are polished and high-judgment, with the ability to work directly with founders, executives, reporters, customers, analysts, and candidates
- You can write clearly and quickly across many formats: pitches, announcements, founder posts, talking points, bylines, internal notes, press materials, and executive narratives
- You are comfortable operating as a senior IC and building a function from zero to one
- You care about both external reputation and internal clarity — because great communications should help the world understand the company and help the company understand itself
More about this role
TL;DR We’re hiring a Founding Communications Lead to shape how Listen shows up in the market — with customers, candidates, reporters, analysts, and the broader technology community.
Listen is building the future of AI-powered customer understanding, and we need someone who can help polish and amplify the story we tell about ourselves. You’ll work directly with our Head of Marketing and leadership team to build Listen’s communications foundation across media, executive storytelling, announcements, employer brand, and internal and external narrative.
This role is for a sharp, polished, high-judgment communications professional who knows how to turn company momentum into clear, credible stories. You’ll help us earn attention from tech and B2B media, prepare executives to tell the story well, and make sure our message is consistent across every important audience.
This is a senior IC role with high ownership. You’ll likely replace much of what a PR agency would traditionally do, while building the communications function from the ground up.
Min. 5–8 years in communications, PR, media relations, executive communications, journalism, or related roles. B2B SaaS communications experience...
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