Customer research conducted, analyzed, and summarized by AI. Backed by Sequoia, AI Grant and Pear VC.
About the role
Build trusted relationships with product, research, and insights leaders — helping them connect the dots between customer feedback and business strategy. Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
What they're looking for
- 3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles
- Skilled at analyzing data and telling stories that inspire action — from dashboards to decks
- Comfortable working across qualitative and quantitative inputs to uncover patterns and recommend next steps
- Strong communicator who can simplify complex ideas and engage both executives and practitioners
- Curious, analytical, and relentlessly focused on helping customers succeed
- Thrives in ambiguity and fast-changing environments — no passengers, no politics
More about this role
TL;DR: We’re hiring for our Insight Strategist team to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate data into decisions.
Listen Labs is the world's fastest AI research platform, built so every company can understand what their customers want, why, and what to do about it. Our AI conducts in-depth interviews, analyzes conversations, and delivers executive-ready insights in hours, not weeks. Born out of a Harvard research project, Listen is trusted by teams at leading brands like Google, Microsoft, Anthropic, Perplexity, Sweetgreen, Replit, and Nestlé to bring real customer voices into their biggest product, marketing, and growth decisions.
World-Class Team : Founded by serial entrepreneurs — Alfred (Bemlo, YC W22) and Florian (IOI medalist, ICPC World Finalist) — and built with talent from Google, Meta, Tesla, Amazon, Jane Street, and X, alongside Bain, Goldman Sachs, McKinsey, and Sequoia-backed startups like Applied Intuition, Scale AI, and Rippling. Over 30% of our team are former founders, and multiple are competitive programming...
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