Turn legal operations into impact with our all-in-one legal software. Native AI workflows handle complex legal work so your firm or legal department can scale. Backed by Bessemer.
About the role
Litify is built on the best-in-class Salesforce Platform and we’re seeking to welcome a new Support Engineer (Tier 1) to be an integral part of our expanding Customer Success team.
What they're looking for
- 1-3 years of technical customer facing experience (preferably in the SaaS space)
- 1-3 years of experience working in Salesforce and Salesforce certifications such as ADM-201
- A love of solving puzzles, troubleshooting, problem-solving, and learning something new every day
- Experience working with a ticketing system (preferably Atlassian Jira and Service Cloud)
- Excellent judgment, analytical thinking, and attention to detail
- Superb time management and organizational skills
More about this role
At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution built atop Salesforce that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations.
Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time.
Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for its unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation.
Litify is built on the best-in-class Salesforce Platform and we’re seeking to welcome a new Support Engineer (Tier 1) to be an integral part of our expanding Customer...
Browse similar: Startup jobs