Backed by Index and Redpoint.
About the role
We're looking for our first Product Operations Manager. Our product team is small, senior, and growing fast, with each PM coming in to establish the foundations of a new part of the business. As the team grows, the work that connects it (how we plan, set and measure goals, keep the roadmap honest, run our rituals, learn from customers, and bring new people up to speed) needs an owner. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 6+ years of experience , with at least 3 in product operations or a closely related role (chief of staff to a product leader, product program management, product strategy and operations) supporting a product team
- You've built it before. You've designed a product team's operating cadence from scratch at a company that was scaling, not only kept an existing one running
- A force multiplier. You measure your success by what changed for the people you support, not by how much process exists
- A strong writer. Most of what this role produces is read by other people: templates, updates, plans, and documentation
- Data fluent. You're comfortable defining metrics, working in BI tools, and telling a trustworthy number from an untrustworthy one. SQL is a plus
- Technical enough for a developer company. Our customers are developers and our organization is engineering-led. You don't need to write code, but you need to be credible with the people who do
More about this role
LiveKit is building the infrastructure layer for the agentic era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe AI agents in production. Founded in 2021, LiveKit powers voice and agentic AI applications for tens of thousands of developers, collectively facilitating billions of calls each year: language tutors that talk back, customer support and sales agents running real call volume, healthcare intake, coaching and training software, in-game characters, and the voice and video layer for robots.
We're looking for our first Product Operations Manager. Our product team is small, senior, and growing fast, with each PM coming in to establish the foundations of a new part of the business. As the team grows, the work that connects it (how we plan, set and measure goals, keep the roadmap honest, run our rituals, learn from customers, and bring new people up to speed) needs an owner.
This role is that owner. Your customers are the PMs and the head of product, and your job is to make them faster and better at what they do. You won't be inheriting a process manual or enforcing one. You'll be designing how a product team works at...
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