Startups

Customer Success Manager

LiveRamp Ventures · New York · On-site

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About LiveRamp Ventures

LiveRamp Ventures invests in companies that help unlock the value of data.

About the role

Develop and execute joint success plans with each partner, aligning LiveRamp capabilities to their product, go-to-market, and customer objectives over 6, 12, and 18 months. Advise partners on best practices for data collaboration, addressability, and privacy-safe activation, positioning LiveRamp as a trusted strategic advisor in their ecosystem strategy. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Experience working directly with technology partnerships, ecosystems, or strategic alliances in a B2B SaaS environment
  • Familiarity with identity, data collaboration, and privacy-preserving technologies (e.g., clean rooms, identity resolution, authenticated addressability)
  • Hands-on exposure to cloud platforms (e.g., AWS, GCP, Azure) or modern data stacks (e.g., Snowflake, Databricks, BigQuery) in a customer-facing or partner-facing context
  • Prior experience at or working closely with adtech/martech platforms such as DSPs, SSPs, DMPs, CDPs, or measurement/attribution providers
  • Comfort navigating legal, compliance, and data governance considerations in support of partner use cases
  • Background working in a highly matrixed, global organization with distributed teams and stakeholders
More about this role

LiveRamp is shaping the future of responsible data collaboration between the world’s leading brands, retailers, financial services providers, and healthcare innovators. As consumers embrace new AI-driven experiences, the LiveRamp data collaboration network exponentially expands the breadth and accuracy of the data on which marketing AI capabilities operate, powering deeper customer insight and measurable performance on a global scale. LiveRamp is headquartered in San Francisco, California, with offices worldwide. Learn more at LiveRamp.com .

Serve as the primary post-sale relationship owner for a portfolio of high-value technology platform partners, driving product adoption, renewals, and net revenue retention.

Develop and execute joint success plans with each partner, aligning LiveRamp capabilities to their product, go-to-market, and customer objectives over 6, 12, and 18 months.

Lead strategic business reviews and executive check-ins, translating platform performance, usage trends, and measurement results into clear recommendations and roadmaps.

Orchestrate cross-functional resources (Product, Solutions, Support, Legal, and Commercial) to remove blockers, accelerate...

Read the full posting on LiveRamp Ventures's site ↗

LiveRamp

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