AI-native TMS logistics platform: TMS, dock scheduling, and yard management. Freight Experts step in on exceptions.
About the role
ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?
What they're looking for
- 5+ years of experience as an Account Manager or Customer Success Manager for SaaS products
- 3+ years of experience working within SaaS
- Proven track record of working in a customer-facing role
- Excellent English language skills
- Strong communication skills, both written and verbal, to effectively understand and communicate customer expectations
- Customer-oriented: genuine interest in the customer’s business and in what the customer communicates, needs, and expects
More about this role
ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?
Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!
We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.
With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork.
We are hiring an Senior Account Manager to grow revenue within its existing customer base and new accounts. The role covers the full account lifecycle, building relationships with business owners, onboarding and educating customers, and creating account plans to expand Loadsmart's footprint. The Senior Account Manager owns a customer portfolio end-to-end: onboarding, enablement, growth, renewals, and cross-selling the flagship product stack, with a focus on delivering a strong customer experience throughout.
- Own full-cycle post-sales...
Browse similar: Startup jobs