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Customer Delivery Engineer

Loft · Toulouse, Occitanie · Hybrid

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About Loft

Backed by a16z.

About the role

CDEs operate real spacecraft and work directly with customers to build mission applications on top of Loft’s API and operational infrastructure. You will translate mission objectives into executable workflows, configurations, and tooling that ensure reliable, scalable on-orbit execution. You will sit at the intersection of satellite operations, customer engineering, software development, systems engineering, and program execution, delivering meaningful outcomes for every mission you support.

What they're looking for

  • Experience with satellite operations, spacecraft commissioning, or AIT
  • Experience owning or significantly contributing to production systems operating in real-world, mission-critical environments
  • Experience diagnosing and resolving issues in complex, multi-layered systems by tracing failures across interfaces and dependencies
  • Strong Python scripting skills and comfort building automation for operational systems
  • Experience working across software systems, APIs, and infrastructure such as Docker or similar DevOps environments
  • Ability to operate effectively in dynamic, high-pressure environments where requirements evolve and real-time decisions matter
More about this role

Wanna join the adventure?

Customer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite missions at Loft. We serve as the primary technical interface to our customers and translate mission objectives into operational reality, from early requirements and ConOps development through commissioning, on-orbit operations, and continuous improvement.

CDEs operate real spacecraft and work directly with customers to build mission applications on top of Loft’s API and operational infrastructure. You will translate mission objectives into executable workflows, configurations, and tooling that ensure reliable, scalable on-orbit execution. You will sit at the intersection of satellite operations, customer engineering, software development, systems engineering, and program execution, delivering meaningful outcomes for every mission you support.

  • Serve as the primary technical interface for customer missions, aligning on objectives, managing expectations, and ensuring mission success
  • Own the full mission lifecycle, from requirements definition and ConOps design through launch, commissioning, on-orbit execution, anomaly triage, and long-term optimization

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Read the full posting on Loft's site ↗

Customer Delivery

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