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Implementation Services Manager (Bellevue, WA / Chicago, IL)

Logicgate · Chicago or Bellevue · On-site

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About Logicgate

LogicGate is the leading AI-powered GRC platform with 30+ applications for enterprise risk, third-party risk, cyber risk, and compliance management. Get a demo today. Backed by Techstars.

About the role

Implementation Services Managers at LogicGate own the customer onboarding experience from kickoff through rollout—managing the full project lifecycle while providing the GRC and platform expertise that helps customers realize value quickly. You'll work with mid-market and enterprise customers across Financial Services, Healthcare, and other verticals, acting as their trusted advisor through a complex implementation process.

What they're looking for

  • Professional Experience: 3+ years of experience in technical consulting, software implementation, enterprise project management, or a closely adjacent client-facing role (ideally within a B2B SaaS environment)
  • Project Portfolio Management: Proven ability to manage multiple large, concurrent technical implementation projects simultaneously while maintaining exceptional quality, timeline adherence, and stakeholder trust
  • Data Proficiency: Intermediate to advanced proficiency in Excel or comparable data tools to support customer data migrations, formula configurations, and system logic designs
  • Stakeholder Navigation: Exceptional written and verbal communication skills, with demonstrated experience directly managing and advising executive-level stakeholders on complex project phases
  • Domain Expertise: Foundational or practitioner experience in the GRC, risk management, compliance, or cybersecurity space
  • Ecosystem Familiarity: Hands-on familiarity with customer success management platforms (e.g., Gainsight, Catalyst, Totango) and standard project management software (e.g., Jira, Asana)
More about this role

LogicGate® is the leading AI GRC platform for the Enterprise, helping governance, risk, and compliance teams limit surprises, strengthen resilience, augment program performance, and confidently quantify impact and business value. Built to provide a centralized view of risk and compliance, with AI intelligence woven into the platform's core, LogicGate delivers real-time insights and actionable data to help drive current business decisions, with the flexibility to scale alongside evolving business needs. Recognized as a Leader in the GRC Market, LogicGate continues to further solidify its position as a best-in-class platform.

  • GRC stands for Governance, Risk, and Compliance
  • GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law.
  • The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

At LogicGate, we recognize that exceptional talent comes in all shapes and forms, and that there is no such thing as a 'perfect' candidate. The qualifications below represent the core competencies, skills, and...

Read the full posting on Logicgate's site ↗

Implementation

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