Startups · AI

AI Operations Associate

Loop · San Francisco, CA · On-site

← All jobs
About Loop

About Loop Loop is industrializing services through AI, starting with one of the world's most complex industries: the global supply chain. We're an AI-native company built to solve the systemic data problem that's held logistics back for decades. Backed by Index and a16z.

About the role

Loop is building an AI ops team that will own key automation and intelligence systems as Loop builds and scales them across its customer base. We are disrupting traditional operations with AI powered workflows that create 100X leverage for users, turning operators into analysts. This role requires a deep understanding of our systems and their users (internal and external), the ability to translate complex technical work to everyday users, and ruthless problem solving.

What they're looking for

  • Accelerate Loop’s ability to deliver net new product surface for global brands by deeply understanding and learning how we drive customer outcomes
  • Embed with customer, product, and operations teams at some of the largest companies in the world to deliver increased customer value
  • Partner with AI engineers to deploy systems and products that automate workflows, reduce manual work, and delight customers and users
  • Demonstrate a deeply substantive execution skill set, knowledge of Loop’s product offering, and how it solves our customers pain points
  • Build and maintain relationships with internal customer-facing stakeholders, ensuring that Loop is focused on delivering value for them
  • You have a college degree with a quantitative background in analytics, finance, or economics or STEM similar
More about this role

About the Role

Loop is building an AI ops team that will own key automation and intelligence systems as Loop builds and scales them across its customer base. We are disrupting traditional operations with AI powered workflows that create 100X leverage for users, turning operators into analysts.

Responsibilities include close partnership with engineering and product teams, internal roll-out of new systems and products, and driving adoption across Loop’s user base.

This role requires a deep understanding of our systems and their users (internal and external), the ability to translate complex technical work to everyday users, and ruthless problem solving.

This is an in-person role based in Chicago, San Francisco, or New York City, with the expectation of being onsite 4+ days per week.

What You'll Do

  • Accelerate Loop’s ability to deliver net new product surface for global brands by deeply understanding and learning how we drive customer outcomes
  • Embed with customer, product, and operations teams at some of the largest companies in the world to deliver increased customer value
  • Partner with AI engineers to deploy systems and products that automate workflows, reduce manual work, and...

Read the full posting on Loop's site ↗

Product

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.