Loop is the essential eCommerce operations platform built to streamline your returns, exchanges, tracking, order editing, checkout experiences, and more. Backed by CRV.
About the role
We’re hiring an Engineering Manager to lead a cross-functional product team at Loop. In this role, you’ll be responsible for the team’s technical direction, delivery, structure, and overall health. You’ll support and grow an autonomous, self-managing, high-performing team while partnering closely with product and design to build valuable, high-quality software. You’ll balance features, tech debt, support, and innovation work, and make decisions that align with Loop’s broader vision and engineering standards.
What they're looking for
- Recent hands-on experience as a software engineer, with the technical depth to engage in architectural decisions, mentor developers, and drive practices like test-driven development and scalable system design
- You use AI agents as a default part of how you and your team work, and you can describe specifically how that changed your team's output
- Strong grasp of Agile software principles, including SCRUM, with a history of shipping high-quality software through iterative, incremental delivery
- Proven ability to balance competing priorities, manage stakeholder expectations, and make thoughtful tradeoffs under real-world constraints
- Known for building trust through clear communication, consistent values, and a feedback-rich culture of accountability and performance
- Loop Story
More about this role
The Engineering Team at Loop is a balance of agility, consistency, and performance. These are the pillars that allow the team to constantly and reliably deliver value that matters to customers. That customer intimacy is what allows our engineering teams to be the best in our space, and bring the best ideas to the market.
We’re hiring an Engineering Manager to lead a cross-functional product team at Loop. In this role, you’ll be responsible for the team’s technical direction, delivery, structure, and overall health. You’ll support and grow an autonomous, self-managing, high-performing team while partnering closely with product and design to build valuable, high-quality software. You’ll balance features, tech debt, support, and innovation work, and make decisions that align with Loop’s broader vision and engineering standards.
You’ll hold formal authority over your team’s roadmap, backlog, technical direction, and hiring decisions, while actively seeking input from your team and stakeholders. You’ll be expected to drive strong execution, clear communication, and a culture of trust and accountability. Above all, you’ll lead with empathy, model Loop’s values, and help your team stay...
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