Lorikeet provides AI customer support. Lorikeet offers its customers responsive, personalized, and effective support as table stakes. Backed by AirTree Ventures.
About the role
We're hiring a Demand Generation Lead to own pipeline generation for North America. Today, demand gen at Lorikeet is spread across several people who each carry a piece of it alongside their day jobs — this role exists to change that. You'll be the first person whose sole focus is building the machine that fills our pipeline.
What they're looking for
- Have 4–7 years of demand generation experience in B2B SaaS
- Spent your foundational years at a public software company where you learned what best-in-class demand gen looks like
- Then spent 2–3 years at an early-stage startup (under ~100 people) building the demand gen function from zero — choosing channels, setting up systems, and owning outcomes without a big team or budget
- Have hands-on experience across the program mix: field events, webinars, executive dinners, and industry programs, not just digital campaigns
- Think in pipeline, not MQLs — you work backwards from revenue targets and can defend your math
- Operate with high autonomy and low need for direction, and are relentless about follow-through
More about this role
Lorikeet is redefining what customer support looks like — and we're just getting started.
We build AI that handles complex, high-volume support for fintechs, healthtechs, marketplaces, and delivery services. Not chatbot-tier AI. The kind that actually resolves tickets, gives support teams their time back, and raises the bar for what software can do.
We're backed by over $50M USD from QED, Blackbird, and Square Peg, with backing from operators like Claire Hughes Johnson (ex-Stripe COO) and Cristina Cordova (Linear COO), plus founders of Canva, Atlassian, and Airwallex. We're the first company since Canva to be funded at early stage by all three of Australia's top VC funds — which tells you something about the calibre of people who've looked closely at what we're building and said yes.
Our customers include some of the largest telehealth, fintech, and marketplace companies in the US and Australia — many handling over a million support tickets a year. The problems are real, the scale is real, and the work matters.
If you want to build something that genuinely changes how businesses and customers interact — this is the place.
We're hiring a Demand Generation Lead to own pipeline...
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