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Field Service Engineer

Lumafield · San Francisco, CA · On-site

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About Lumafield

The Quality Command Center for Manufacturing. Backed by Kleiner Perkins, IVP and Lux.

About the role

Lumafield designs, manufactures, installs and services the world’s first accessible X-ray CT scanner. Lumafield’s product is a complex hardware-software system. We collaborate to deliver an incredible experience for our customers. You will maintain and repair Lumafield scanners at customer sites. When you are not in the field, you will maintain our in-house scanner fleet and collaborate on projects with engineering, manufacturing, customer success, and fleet operations teams.

What they're looking for

  • Are a well-rounded technical thinker with experience in computer, electrical, mechanical systems including sensors, and actuators
  • Comfortable using common hand tools (e.g. drill, torque wrench, etc.)
  • Are meticulous and pay attention to detail in your work
  • Can comfortably and professionally interact with customers and suppliers
  • Ability to follow a written procedure and identify deviations or problems
  • Strong verbal communication skills to describe situations and issues to teammates who may be remotely supporting you
More about this role

Lumafield was founded in 2019 to upgrade manufacturing.

We are engineers with deep experience across the product development cycle, from initial ideas to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.

Engineers make million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that highlight problems and generate quantitative data, Lumafield promises to revolutionize the way complex products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively.

We rebuilt the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for...

Read the full posting on Lumafield's site ↗

Fleet Operations

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