AI-powered scalable infrastructure + mental health services, starting…. Backed by Y Combinator.
About the role
We are looking for a Clinic Outreach Specialist to join our team. This is a true cold-outreach role: you will be calling clinics across the U.S. (primarily Texas, North Carolina, and Georgia) that have not previously interacted with LunaJoy, introducing our services. Your goal is to generate interest, build initial relationships with front-desk and clinic staff, and open the door for our clinical and account teams to follow up.
What they're looking for
- Proven experience as an outbound dialer/cold caller, ideally in a call center or BPO environment, with the ability to speak to real metrics (dials per day, conversion rate)
- Clear, easily understood spoken English suitable for phone conversations with U.S.-based clinic staff, C1/C2 level
- Comfortable with high call volume and consistent rejection throughout the day, this is sustained outbound dialing, not occasional warm outreach
- Strong ability to follow a script precisely and consistently, given the healthcare context of this role
- Experience using CRM tools to log and track outreach activity
- Ability to work effectively in a remote setting with minimal supervision
More about this role
Job Title: Clinic Outreach Specialist (Sales Cold Caller)
LunaJoy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S.
We are looking for a Clinic Outreach Specialist to join our team. This is a true cold-outreach role: you will be calling clinics across the U.S. (primarily Texas, North Carolina, and Georgia) that have not previously interacted with LunaJoy, introducing our services. Your goal is to generate interest, build initial relationships with front-desk and clinic staff, and open the door for our clinical and account teams to follow up. This role requires strong communication skills, resilience, and the ability to handle a high volume of calls and rejection while remaining positive and proactive.
As part of the LunaJoy team, you will play...
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