Luro Health virtualizes obesity and weight management programs for Federally Qualified and community health centers. Backed by Upfront Ventures.
About the role
As an early stage but rapidly growing health tech start-up, we are building a world-class team that combines clinical rigor, operational excellence, and practical technology to scale high-quality care nationally.
What they're looking for
- Lead operational readiness and launch execution for new partner centers, including workflows, staffing plans, documentation, issue tracking, and go-live stabilization
- Own the day-to-day operational relationship with partner clinics, including recurring operating reviews, issue resolution, escalation judgment, and follow-through on commitments
- Drive patient acquisition and retention by strengthening referral habits, tracking funnel performance, identifying drop-off points, and improving conversion from referral to completed visit
- Manage and coach Care Coordinators, including workload allocation, performance feedback, coverage planning, escalation support, and consistent execution of care coordination workflows
- Partner cross-functionally with implementation, medical leadership, product, engineering, marketing, data, finance, vendors, and partner clinic teams to unblock problems and support growth
- 5-7 years of healthcare operations experience, ideally in telehealth, FQHC, multi-site ambulatory care, practice management, implementation, care coordination, or multi-site service delivery
More about this role
Meet Luro Health
Luro Health is a mission-driven telehealth organization committed to improving health outcomes for Medicare and Medicaid patients through evidence-informed, multidisciplinary care. We partner with safety-net providers to expand access, reduce friction in care delivery, and deliver measurable outcomes for underserved communities.
As an early stage but rapidly growing health tech start-up, we are building a world-class team that combines clinical rigor, operational excellence, and practical technology to scale high-quality care nationally.
How You’ll Contribute
Luro Health is hiring a senior clinical operations leader to help scale our virtual clinic partnerships and build the operating systems that make high-quality, value-based care easier to deliver. In this hands-on leadership role, you will own the operational performance of multiple partner centers, lead center launches and post-go-live stabilization, manage Care Coordinators, strengthen partner relationships, and build repeatable systems that allow a small team to run many centers well. You will operate across several launches and live centers at the same time, using judgment to prioritize, escalate, and...
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