Startups · AI

Manager, Onboarding - ATX

Luxury Presence · Austin, TX · Hybrid

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About Luxury Presence

The growth platform for real estate's top-performing agents, teams, and brokerages. Grow your brand and uncover hidden buying and selling signals in your network. Backed by Bessemer.

About the role

Leading and developing a team of Onboarding ICs who manage the client journey from kickoff through website or app launch Running structured bi-weekly 1:1s, delivering actionable feedback, and building personalized development plans for each IC

What they're looking for

  • 3+ years in a client-facing operations, onboarding, or implementation role
  • 1+ years managing and leading a team in a metrics-driven environment
  • A proven track record of hitting team targets and improving performance over time
  • Experience working cross-functionally in a fast-moving, high-growth company
  • Comfort building and tracking KPIs in spreadsheets or BI tools
  • Familiarity with CRM and project management tools — and a track record of learning new systems quickly
More about this role

Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, we're a Series C company that has hit $100M in annual recurring revenue. More than 90,000 real estate professionals, including over 30% of the WSJ Real Trends top 100 agents in the United States, use us to run and grow their business.

We're looking for a Manager of Onboarding to join our growing Client Success org. Our clients are some of the top real estate professionals in the world, and the onboarding experience is the first chapter of their relationship with LP. As Manager of Onboarding, you'll lead the team responsible for taking clients from kickoff through launch — and you'll be accountable for the speed, quality, and experience of that journey.

In this role, you'll be counted on to develop and coach your ICs, drive performance against clear metrics, and build a team culture where accountability and growth go hand in hand. To be successful, you'll need to be operationally sharp, deeply client-focused, and the kind of leader people genuinely want to follow.

Leading and developing a team of Onboarding ICs who manage the client journey from kickoff...

Read the full posting on Luxury Presence's site ↗

Onboarding

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