Lyra is your partner in building a culture that celebrates mental well-being. Learn more about how to partner with Lyra and transform workforce mental health. Backed by Greylock and IVP.
About the role
Oversee the end-to-end payer enrollment and maintenance lifecycle for individual and group providers, including initial enrollments, revalidations, re-credentialing-related enrollment activities, demographic updates, roster submissions, and other payer requirements, ensuring accuracy, timeliness, and compliance. Supervise, coach, and support payer enrollment staff through workload oversight, training, performance management, and quality review to ensure consistent and high-quality execution.
What they're looking for
- Bachelor’s degree preferred (or equivalent work experience)
- 4+ years of payer enrollment experience in a healthcare organization, medical group, health plan, hospital, CVO, or behavioral health setting
- 2+ years of experience in a lead or supervisory role preferred
- Proven ability to coach, manage accountability, and lead a team to maintain high standards of quality and timeliness
- Strong understanding of how credentialing, contracting, enrollment, and revenue cycle operations interconnect, with a track record of scaling and improving operational workflows
- Highly detail-oriented self-starter who manages competing deadlines, drives process follow-through, and exercises sound judgement when resolving complex payor and provider escalations
More about this role
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Lyra is seeking a detail-oriented and strategic Payer Enrollment Supervisor who thrives in a fast-paced, compliance-driven environment and takes ownership of payer enrollment operations, provider participation, and enrollment program integrity. This role will lead and oversee payer enrollment activities with a strong focus on accuracy, timeliness, payer...
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