Backed by Battery and GV.
About the role
Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise.
What they're looking for
- Some experience working in a customer service or clerical job is required. One (1) year or more of related office clerical support experience is preferred
- High school diploma or equivalent is required and proof of such will be sought prior to hire
- Ability to perform basic tasks in Microsoft Excel and Word programs with occasional assistance
- Basic use of general office equipment and easily adapts to new office equipment and tools
- Basic problem-solving skills and good communication, both written and oral, skills
- Ability to quickly learn internal and client applications easily
More about this role
Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.
The Client Services Operations Support Representative I is responsible for providing clerical support and efficient processing of high-volume transaction-oriented assignments for Performant’s Healthcare Eligibility and Recovery Services business operations. This position requires working on-site at our Lathrop, CA office.
- Provide clerical support including, but not limited to, copying, filing, processing documents and mail, performing basic data entry, phone calls, and operating general office equipment.
- Process incoming correspondence, including posting payments (checks, EFT and...
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