Startups · AI

Head of Operations

Magnetic · San Francisco, CA, US · On-site

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About Magnetic

AI Tax Preparer for CPA firms. Backed by Y Combinator.

About the role

Magnetic is building the AI tax preparation platform for modern CPA firms. Our product pairs cutting-edge AI with expert tax professionals, enrolled agents, and CPAs to produce accuracy-guaranteed tax returns for accounting firms. We believe the future of tax work is not humans versus AI — it is expert humans guiding, improving, and supervising AI systems so firms can deliver better work faster, with dramatically less manual review.

What they're looking for

  • 5+ years in operations, product operations, marketplace operations, business operations, or a similarly systems-heavy role
  • Experience designing operational processes from scratch in a fast-moving environment
  • Experience managing teams of operators, reviewers, contractors, specialists, or distributed workers
  • Strong analytical instincts and comfort building dashboards, scorecards, and performance systems
  • Ability to create internal tools, automations, and workflows without depending entirely on engineering
  • A high ownership mindset — you notice what is broken and take responsibility for fixing it
More about this role

Magnetic is building the AI tax preparation platform for modern CPA firms.

Our product pairs cutting-edge AI with expert tax professionals, enrolled agents, and CPAs to produce accuracy-guaranteed tax returns for accounting firms. We believe the future of tax work is not humans versus AI — it is expert humans guiding, improving, and supervising AI systems so firms can deliver better work faster, with dramatically less manual review.

We’re looking for a Head of Operations to build and run the human-in-the-loop operating system behind Magnetic.

This is a hands-on, high-ownership role for someone who can design processes from scratch, manage expert reviewers, build lightweight internal tools, and create systems that make accuracy repeatable at scale. You will own the operational backbone that ensures every return meets our quality bar while continuously making the system faster, smarter, and more efficient.

Your mission is simple: help us deliver exceptionally accurate tax returns to CPA firms while reducing the amount of expert human review required over time.

  • Own and scale Magnetic’s human-in-the-loop tax review operations end-to-end
  • Design workflows that combine AI outputs...

Read the full posting on Magnetic's site ↗

Operations

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