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Senior Associate, Strategy & Operations

Manifest OS · New York City · On-site

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About Manifest OS

Powering the next generation of AI-native law firms. Backed by Kleiner Perkins.

About the role

The Fulfillment Strategy team owns a wide surface across productivity, supply, and service quality — and needs an execution-focused generalist to keep high-priority work moving. Right now, senior team members are bottlenecked because ambiguous problems require immediate analysis, process design, and follow-through that no one has capacity to own. You'll serve as a force multiplier: diagnosing problems, structuring solutions, and driving them through to measurable impact.

What they're looking for

  • 2–4 years in operations, consulting, or an analytical generalist environment
  • Comfortable working directly with data to diagnose problems and structure solutions
  • Able to make progress without perfect instructions or clean data
  • Strong written and verbal communicator who can bring structure to ambiguous work
  • Proficient with modern AI tools to research, prototype, and automate faster
More about this role

New York, NY

Manifest OS is the leading AI-native company on a mission to replace the billable hour and make legal services more accessible for American businesses and consumers. We power the next generation of AI-native law firms with one unified global brand, a proprietary technology platform, and a centralized back office — enabling lawyers to eliminate the administrative burden and focus on delivering exceptional outcomes for their clients. Manifest OS has raised a $60M Series A from Menlo Ventures, Kleiner Perkins, First Round, and Quiet Capital.

The Fulfillment Strategy team owns a wide surface across productivity, supply, and service quality — and needs an execution-focused generalist to keep high-priority work moving. Right now, senior team members are bottlenecked because ambiguous problems require immediate analysis, process design, and follow-through that no one has capacity to own. You'll serve as a force multiplier: diagnosing problems, structuring solutions, and driving them through to measurable impact. This role moves across initiatives rather than sitting in a narrow function.

Investigate operational breakdowns and identify the root process, data, or ownership...

Read the full posting on Manifest OS's site ↗

Operations

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