Accelerate your mission critical workflow by integrating people, processes, tools and AI infrastructure on a resilient and adaptable platform. Backed by Battery, Y Combinator and Redpoint.
About the role
Mattermost is seeking a Senior Technical Account Manager (TAM) to serve as a trusted technical advisor to our U.S. Federal and enterprise customers . In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in mission-critical and high-security environments .
What they're looking for
- Senior-level experience in Technical Account Management, Sales Engineering, Customer Success Engineering, or a similar customer-facing technical role
- Strong technical knowledge of Linux system administration, networking, containers (Docker/Kubernetes), and cloud infrastructure
- Hands-on scripting or development experience with Python, Go, Node.js, or similar languages
- Strong understanding of cybersecurity principles and secure system architecture
- Familiarity with DevSecOps tools and workflows (GitHub, Jenkins, Jira, Terraform, etc.)
- Experience managing large enterprise or government customers and aligning technical delivery with business and security requirements
More about this role
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Trusted by the U.S. Department of War and Fortune 500s, our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time, real-world operations, DevSecOps, incident response, and cyber defense—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
To learn more, visit www.mattermost.com
Mattermost is seeking a Senior Technical Account Manager (TAM) to serve as a trusted technical advisor to our U.S. Federal and enterprise customers . In this role, you will ensure the successful deployment, integration, and secure operation of the Mattermost platform in mission-critical and high-security environments .
You will combine expertise in infrastructure, cybersecurity, and DevSecOps with strong...
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