Conversational agent platform delivers exceptional CX at a lower cost. Unifies systems, integrates knowledge sources and enables actions for 50+ customers. Backed by Lux.
About the role
Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most "AI support" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
What they're looking for
- You have shipped production software or durable internal products in Python or TypeScript
- You are comfortable with APIs, webhooks, SQL, data models, integrations, and LLM or agent workflows
- You can turn an ambiguous commercial problem into a working system, a measurable experiment, and a clear recommendation
- You understand ICPs, buying signals, personalization, funnel quality, and enterprise sales well enough to make sound product and prioritization decisions
- You work well with Sales, Marketing, RevOps, and executives, and you can push back constructively when the evidence points in a different direction
- You take responsibility for instrumentation, data quality, failures, cost, and iteration after launch
More about this role
Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most "AI support" tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not "savings if you use it well," but savings because the agent did the ticket instead of a person. That's the pitch you get to walk into every enterprise deal with.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories...
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