Conversational agent platform delivers exceptional CX at a lower cost. Unifies systems, integrates knowledge sources and enables actions for 50+ customers. Backed by Lux.
About the role
Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most AI support tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
What they're looking for
- Obsessively Curious: You tinker with things until you understand them. You're a self-starter who thrives when there's no playbook
- Comfortable with AI-Assisted Development: You regularly use tools like Claude Code, Cursor, or GitHub Copilot. You can understand what code does at a high level and leverage AI to build functional demos and prototypes
- Technically Fluent: Comfortable with NodeJS/NextJS/TypeScript stack. Foundational knowledge of software development lifecycle, cloud infrastructure, and basic security concepts
- Broad AI/LLM Understanding: You understand how enterprise AI solutions work (RAG, embeddings, knowledge retrieval) at a conceptual level, with the ability to learn depth on the job
- Sales-Focused Mindset: Previous experience in sales engineering or pre-sales, with a track record of supporting successful sales outcomes
- Confident Communicator: Comfortable presenting technical content to audiences with more experience and seniority than you. You become the product expert in the room
More about this role
Maven AGI sits at the center of the hottest intersection in tech right now: AI and customer experience. While most AI support tools still focus on FAQs and deflection, Maven's agents actually do the work — autonomously interacting with customers, personalizing the conversation, and resolving complex issues, not just providing information.
That's not a soft ROI story. It's the most direct cost-displacement case in enterprise software today: real human work, replaced, at a fraction of the cost — not "savings if you use it well," but savings because the agent did the ticket instead of a person.
Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven builds conversational AI agents that don't just answer customers — they act: going into a customer's account, finding the actual problem, and fixing it, with no human required. Customers like Dell, ServPro, HardRock, Tripadvisor, Clio, and Thumbtack rely on Maven, with independently verified results — customers report resolving 70–93% of interactions autonomously — and G2 has named Maven a High Performer and Best Meets Requirements across multiple categories this spring.
As a Solutions Engineer at Maven AGI, you will be a...
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