Startups

Client Success Manager

Maven · New York, NY; Remote, US (Hub cities) · Remote

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About Maven

Maven helps companies retain talent, improve health outcomes, and reduce maternity and fertility costs. We support every path to parenthood: Pregnancy, Fertility, Egg Freezing, Adoption, Surrogacy, Infant Care, Breastmilk Shipping, and Manager Training. Backed by General Catalyst and Sequoia.

About the role

The base salary range for this role is $106,000 - 120,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.

What they're looking for

  • Experience working with enterprise employer clients through channel/payer partners (5,000+ employees) preferred
  • Proven ability to support and execute marketing or engagement strategies that drive measurable client outcomes
  • Passion for healthcare and supporting organizational change
  • Collaborate with internal teams to deliver a seamless experience for clients, providing insights that inform product, process, or market improvements
  • History of contributing to client retention, renewal management, and account growth opportunities
  • Ability to build and maintain relationships with multiple stakeholders (HR, Benefits, Finance), navigating client environments effectively
More about this role

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com

An...

Read the full posting on Maven's site ↗

Client Success

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