AI-native operating system for behavioral health clinics. Backed by Y Combinator.
About the role
We're looking for a Deployment Strategist to own how mdhub lands inside behavioral health organizations - from signed contract to full adoption. This role sits at the intersection of operations, customer success, and product strategy - equal parts strategist and executor.
What they're looking for
- You've led complex software deployments or implementations - ideally in healthcare, SaaS, or clinical environments
- You're a change management expert - you know how to get busy clinicians to adopt new technology and actually use it
- You're operationally rigorous - you manage timelines, stakeholders, and dependencies with precision and follow-through
- You operate like a founder - ownership, no excuses, full accountability
- You're an exceptional communicator - you can influence executives, train frontline staff, and navigate organizational politics with ease
- You thrive in ambiguity - you build process and structure where none exists, adapting on the fly as conditions change
More about this role
We're looking for a Deployment Strategist to own how mdhub lands inside behavioral health organizations - from signed contract to full adoption. This role sits at the intersection of operations, customer success, and product strategy - equal parts strategist and executor.
You'll partner directly with clinic operators, clinical directors, and frontline clinicians to understand their workflows, map their pain points, and design the rollout that makes mdhub the operating system they can't live without. You'll work alongside our Forward Deployed Engineers to scope what needs to be built, then drive the change management and adoption that turns a deployment into a long-term expansion.
This is an early, high-ownership role where you'll work directly with the founding team. You'll be defining what great deployment looks like at mdhub while the product and market are evolving rapidly.
- Partner with customers to understand their workflows across admissions, clinical documentation, and billing - often embedding directly with their teams to see how they actually operate day to day.
- Collaborate with Forward Deployed Engineers to scope, configure, and deliver mdhub's platform (EHR, CRM,...
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