All-in-one dispensary software: POS, Metrc compliance, delivery, and eCommerce in one platform. 99.99% uptime since 2014. See a demo. Backed by Y Combinator.
About the role
As Meadow’s Customer Success Manager, your primary mission is to ensure that our clients are successful term-to-term and get value from their partnership with Meadow. You’ll own a book of clients end-to-end, and be responsible for driving adoption and expansion. This is a full-time position reporting to Melissa , Meadow's Senior Director of Customer Success.
What they're looking for
- Experience in B2B/Enterprise SaaS
- Experience at an Early Stage Startup (Seed, Series A, Series B)
- Experience Managing High-Touch Client Relationships
More about this role
Meadow is the modern payments platform for higher education that simplifies the entire student financial experience. We're transforming the $600 Billion higher education payments industry in the United States — building for universities what Shopify built for retail businesses, and bringing the entire student financial experience online.
The need for a platform like Meadow has never been greater. If you're passionate about our mission to empower students financially and strengthen economic mobility through higher education — and you're excited to join a highly ambitious, talented team — we'd love to hear from you.
As Meadow’s Customer Success Manager, your primary mission is to ensure that our clients are successful term-to-term and get value from their partnership with Meadow. You’ll own a book of clients end-to-end, and be responsible for driving adoption and expansion.
This is a full-time position reporting to Melissa , Meadow's Senior Director of Customer Success.
Increase in Net Revenue Retention (NRR)
Experience in B2B/Enterprise SaaS
Experience at an Early Stage Startup (Seed, Series A, Series B)
Experience Managing High-Touch Client Relationships
You own problems...
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